Billing Terms and Conditions

Last Updated: June 18, 2025

Accepted Payment Methods

At Kathy Belle, we currently accept PayPal as our primary method of payment. This secure and widely trusted platform enables our customers to complete transactions safely and efficiently. During the checkout process, you will be redirected to the PayPal platform to finalize your purchase.

Currency for Transactions

All transactions on our website are processed in Malaysian Ringgit (MYR). Please ensure that you are aware of currency conversion rates if accessing the site from a different country, as your bank or payment provider may apply additional conversion fees.

Secure Payment

We take the security of your payment information seriously. All transactions processed through our store are protected using SSL (Secure Socket Layer) encryption, ensuring that your personal and payment details are securely transmitted and stored.

Shipping Policy Overview

Orders placed with Kathy Belle are processed within 1 to 5 business days, and delivery within Malaysia typically takes 7 to 9 business days. We offer free shipping on all orders with no additional charges at checkout. For detailed information on delivery timelines, handling, and shipping terms, please refer to our Shipping Policy.

Return & Refund Policy Overview

We offer a 30-day return window for items purchased through our store, provided the items are returned in new, unused condition. Upon approval, customers will receive a return label via email to download and print, and Kathy Belle covers all return shipping costs. Refunds are processed within 10 business days of receiving the returned item. For complete details, please refer to our Return & Refund Policy.

Privacy Policy Overview

Your privacy is important to us. All personal data collected during your visit or purchase is securely stored and handled in compliance with Malaysian data protection laws. We do not sell or share your personal information with third parties without your explicit consent. To learn more, please visit our Privacy Policy.

Google Merchant Center Compliance

Kathy Belle complies fully with Google Merchant Center policies, ensuring that all billing information, pricing, and checkout processes are transparent, accurate, and legally compliant. We strive to provide a trustworthy and secure shopping experience for all our customers.

Contact Us

Your satisfaction is our priority. For help, contact our support team or use the form on our website. We’ll respond within 48 business hours.

Store Name: Kathy Belle
Email: info@kathybelle.com
Address: 30, Jalan Mutiara Raya, Taman Mutiara, 56000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Operating Hours: Monday to Friday: 09:00 AM to 17:00 PM (GMT+8)
Contact Form: https://www.kathybelle.com/pages/contact